Kenya Power to clear electricity connection backlog within 90 days
Kenya Power has announced a Rapid Results Initiative (RRI) to fast-track meter installation for new connections across the country.
In a statement on Tuesday, October 3, 2023, Kenya Power's Managing Director and CEO Joseph Siror said that the initiative will see pending connections cleared within 90 days.
"In the recent past, we have experienced challenges with the procurement of critical materials which has negatively impacted our drive to onboard new customers. I am happy to note that these challenges have been addressed and we have started receiving meters, which we are deploying to clear pending connections," Siror said.
The company hopes to connect over 320,000 customers using meters that were procured recently.
Currently, the total pending new connections stand at 236,924.
"Through the RRI that commenced this week, the Company has installed 10,759 meters for new connections," the company stated.
Despite the Company's campaign to raise the national electricity access rate, many customers have been forced to wait for long periods as protracted court battles hindered procurement of meters and other materials.