KCB closes branch after staff tests positive for COVID-19

Tuesday, May 26th, 2020 16:53 | By
KCB Group CEO Joshua Oigara

KCB Bank Kenya has closed its Mvita branch in Mombasa after one of the staff tested positive for Covid_19.

The affected staff, who was working with him, have been informed and are currently undergoing counselling and screening to ensure their safety and wellbeing.

Because of this the bank will be temporarily closed for three days with the approval of the Central Bank of Kenya to enable immediate cleaning and disinfection
of the premises.

“Our priority remains safeguarding the safety and well-being of all our staff, customers and other stakeholders during these difficult times,” said KCB Group Chief Executive Officer & Managing Director Joshua Oigara.

“As the fight against this pandemic continues, we have taken several precautionary measures internally, in line with the guidelines issued by government agencies. We continue to provide support to staff and their families during this period of the pandemic,” he added.

Customers are encouraged to access services using digital channels such as Mobile banking, KCB-MPESA, Vooma and Internet Banking—or other alternative banking touchpoints such as KCB Mtaani agents, Cash recyclers, ATMs, Cash Deposit Machines. In addition, Mvita Branch customers can visit nearby branches and agents for assistance.

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